Napo today issued a briefing to members on the IT chaos across probation.
It is thought the glitch was caused by a system upgrade and has affected 45,000 users across the NPS and wider civil service. CRC members have also been affected with important case date not reaching end users.
During the Trade Unions Engagement Meeting that took place yesterday, the employer offered assurances that they were doing everything they could to bring the situation under control.
Napo also sought assurances that staff would not be penalised for system failures preventing them from meeting targets.
The full briefing can be read in full here along with Napo guidance to members affected by IT failure.